Well-coordinated teamwork speaks About Us
Each e-bike goes through a full inspection and setup check before shipping — no surprises, just plug in and ride.
About our online store
At mike-e-moto we don’t just sell e-bikes — we deliver them with care, speed, and reliability. Our dedicated shipping service ensures your bike arrives safely, on time, and ready to ride. Whether you're across the city or across the globe, trust us to handle your delivery with professional service and full support every step of the way.
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E-Bike Delivery Process: From Shop to Customer
1. Order Placement
The customer places an order online or in-store and receives an instant order confirmation via email or SMS.
2. Payment Verification
Payment is securely processed. The system checks for fraud and confirms the transaction before moving forward.
3. Order Review & Approval
The order is reviewed by the team to ensure product availability, shipping details, and any custom options (like upgrades or accessories).
4. Bike Preparation
Technicians prep the bike:
Final quality inspection
Battery and electronics check
Partial assembly (if needed)
Secure packaging
5. Packaging
The e-bike is carefully packaged using:
Foam padding
Reinforced boxes
Weather-resistant wrap
Accessory bags (tools, charger, manuals)
6. Shipping Label Creation
Shipping labels and tracking numbers are generated based on the client’s location and chosen delivery speed (standard or express).
7. Courier Pickup
A trusted courier (DHL, FedEx, UPS, local delivery service) picks up the packaged e-bike from the warehouse or shop.
8. In Transit
The bike is transported through the logistics network:
May pass through sorting centers
Tracking updated in real-time
Notifications sent to customer
9. Customs Clearance (For International Orders)
For global orders, the bike goes through customs clearance. Necessary import taxes/duties are calculated and paid (sometimes by the client).
10. Out for Delivery
The package arrives at the local delivery hub and is scheduled for final delivery. The customer receives an "Out for Delivery" alert.
11. Delivery to Client
The e-bike is delivered to the customer’s doorstep. Signature may be required. Some shops offer white-glove service (full assembly + handoff).
12. Customer Confirmation
The customer confirms delivery and checks the product. Support team is available if any setup or questions come up.
